We are Healthwatch North Yorkshire: ‘Improving Health and Social Care Together’
Through our network of dedicated volunteers, Healthwatch North Yorkshire will listen to local communities and then work to improve their health and well-being by creating real opportunities for local people to have their say about the health and social care services where they live. We will retain our independence and challenge when we need to.
- Encourage people to share their views about the services they use
- Signpost people to health and social care services in North Yorkshire
- Provide information about who to talk to if things go wrong
- Harness the expertise of our local communities, charities and voluntary organisations
- Encourage health and social care providers to deliver more joined-up services
- Monitor and influence local health and social care provision
Courage to trust the public.
Healthwatch North Yorkshire (HWNY) believes that North Yorkshire residents are able to understand the Health and Social Care issues which concern them, and that they can be trusted to participate in making decisions about the planning and delivery of health and Social Care services.
Challenging health inequalities.
Challenging health inequalities will be central to the work of HWNY. However, overcoming such inequalities is not something one agency can achieve alone. HWNY will be seen as part of the wider system working towards solutions.
Engagement & representation.
HWNY will be underpinned by strong community engagement and representation, encouraging those who are seldom heard to contribute their views.
The notion of volunteering is important to the ethos of HWNY. Volunteers create the identity, recognition and commitment for others to follow.
Informed decision making.
HWNY will be an important source of information to the County’s health and social care system`s decision making. HWNY will have a strong respect for robust research and facts in decision making.
Independent and user led.
HWNY effectiveness will depend on its independence. Trust is best gained when critical functions are carried out by individuals who are not employed by health or social care professional bodies. HWNY will preserve the role of users and volunteers in governance.