Healthwatch North Yorkshire Pulse Report November 2021

This is our first quarterly Pulse report, published to show a snapshot of people’s experiences of health and care services across North Yorkshire. This quarter our focus is on delays to treatment and/or care as a result of the COVID-19 pandemic.
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We gathered feedback from local organisations and individuals, receiving 104 valid responses to our surveys, with 31 responses for our organisation survey and 73 responses for our individual survey.

We heard several key health and social care issues, and the majority of organisations indicated mental health as the top current issue, closely followed by GP services, COVID-19, and social care.

Summary:

The focused questions for this quarter were surrounding delayed treatment and/or care as a result of COVID-19. 

Delays to treatment are a rising national concern, with the recent CQC State of Care report finding 5.7 million people waiting for elective treatment.

Conclusions:

Key issues: Mental health, GP services, COVID and care have been highlighted as some of the priority issues facing people across North Yorkshire. 

Treatment Delays: The waiting time for treatment varies, but some people have been waiting for up to or over a year and this has severely impacted their mental health.

Thank you to everyone who responded to our Pulse Report surveys and contributed feedback. Your voices help inform and shape health and social care services in North Yorkshire. 

If you would like to participate in our regular Pulse Reports, please sign up for the individual network or the organisation network. 

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For more information or to share your comments please get in touch via email or by calling 01904 552 687.

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