Knowing how to make a complaint

Making a complaint can be a daunting task, so knowing who you can complain to and what to do is essential. 

We can help you. We've worked with Healthwatch England to produce straightforward advice will guide you through the process from knowing who to talk to, top tips on what to do and what you can expect from services in response. 

Read our complaints advice


Do you need to make a complaint against the NHS? The Independent Health Complaints Advocacy Service is there to support you.

This service is free, independent, and confidential.

Find out more

Social care complaints

If you are unhappy with a service you have received or feel that you have been unfairly treated, please get in touch with North Yorkshire County Council.

Find out more