Getting the right care when you need it shouldn’t feel like a struggle. But for many people across North Yorkshire and York, it still does.

Healthwatch and local healthcare services are working together to make things better.

Everyone should be able to use healthcare without physical barriers and with information that is clear and easy to understand. We want to understand your experiences, champion what is working well, and call for improvements where it's not.

A national petition is urging the Government to safeguard Healthwatch’s independence, ensuring we can keep listening to people, speaking up, and holding health and social care services to account.

Learn how your stories have changed care for the better, and the work we’re doing to make sure that the health and social care system puts patients as the key to this.

If you or your loved ones use GPs and hospitals, dentists, pharmacies, care homes, we want to hear about your experiences. We have the power to make sure NHS leaders and other decision-makers listen to your feedback and improve standards of care.

When it comes to healthcare and accessing the right service or information, it can be a complete maze to navigate. And often filled with jargon.

We've put together some useful articles, to cut through the confusion and put things in plain English for you.