Enter and View: Mansion House, Selby
Our enter and view team visited Mansion House on 18th November 2014 and have reported on their findings.
Summary
Our enter and view visit at Airedale Mansion House was an announced visit. The purpose of the visit:
- Gather the views of patients, relatives and carers in relation to their experiences of the services being provided.
- Identify examples of good working practice.
- Make observations as care is being provided to patients, and their interactions with staff and the surroundings.
Recommendations:
- There appears to be difficulty in obtaining dental care treatment for residents. We would hope that the manager receives all the support needed from Roche Healthcare to address this essential element of residents’ Healthcare.
- The residents would benefit from having a GP from one of the practices visiting the home every week or every 2 weeks, to do routine check-ups of residents and attend to any minor health needs, thereby avoiding unnecessary hospital admissions through proactive preventative care.
- There is an expressed need for a “quiet room” and a “sensory room” for dementia residents, as this would further enhance their quality of life in the home.
- The approach to the building (front entrance) would benefit from some improvement in order to give a better first impression, and more appropriately reflect the quality within the home itself.
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