News and reports

Listening to people’s real experiences helps show what accessing health and social care is really like. It highlights inequalities and helps services make practical improvements that better reflect people’s everyday needs.

Since publishing our report on the challenges farmers face when accessing healthcare, organisations have begun taking practical steps to bring support closer to home and work.

Farmers told Healthwatch that long hours, isolation and inflexible services make it hard to look after their health. Thanks to your feedback, new ways to access care are being tried across North Yorkshire.

Lord Hunt of Kings Heath recently discussed proposed changes to Healthwatch during an appearance on the Health Service Journal podcast.

People across the country have shared their experiences of long waits and overcrowding in A&E departments, prompting new insight from Healthwatch England into the pressures facing urgent and emergency care.

As the Government attempts to ‘make the NHS the most AI-enabled care system in the world’, the public’s early experiences show it may be causing as many issues as it aims to solve.

Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.

NHS social prescribing link workers can connect you to the right community groups and services to help support you.

Many people looking after a friend, neighbour, or family member do not see themselves as unpaid carers, yet they carry a huge responsibility. This is why local organisations have created a new logo to recognise and support those who support others.

If you have had a hospital appointment and been given a prescription, you may need to collect your medicines from a hospital outpatient pharmacy, which works differently from your usual high street pharmacy.

Community pharmacies are often the first place people turn to for healthcare advice, yet many misconceptions remain about the services they provide and the professionals who work there.

Paying for prescriptions can quickly add up, but many people in England are entitled to free NHS prescriptions without realising it. This guide explains who qualifies, how to check your eligibility, and what to do if you are unsure.