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News and reports

Need extra support for health appointments?

Thank you to everyone who took part in our survey about getting extra support at health appointments. The survey has now closed and we are reviewing people’s experiences to highlight good practice and push for improvements where they are needed.
5 February 2026
News

What Healthwatch heard about health and care

People across North Yorkshire continue to share their experiences of using health and care services. This report brings together what we heard, including what is working well, where people are struggling, and what needs to change.
4 February 2026
Report

A closer look at life at Ashfield Court Care Home in Harrogate

Healthwatch visit care homes to hear directly from residents, their families, and staff about daily life in the home. We want to understand what is working well and where small improvements could make a positive difference.
4 February 2026
Report
A lady using British Sign Language

Contact Healthwatch using British Sign Language

Find out how to contact Healthwatch, whether for advice or to leave feedback about health or social care, using a British Sign Language interpreter.
30 January 2026
Advice and Information

How local people and Healthwatch turned continence care from taboo into dignity

Bladder and bowel healthcare affects some 14 million people across the country. You told us things were not always working as they should, and so together we asked for more to happen. Here’s what is changing to make support more visible, accessible and respectful.
27 January 2026
Response
A rural road in North Yorkshire.

What people living rurally have told us about their healthcare

People living in rural North Yorkshire continue to tell us that distance, transport and digital access make healthcare harder to reach, and their experiences are essential in shaping services that work better for rural communities in 2026 and beyond.
27 January 2026
Blog
A receptionist sat behind a desk at a GP practice

Why does the receptionist need to ask what is wrong with me?

You do not always need to see a GP. Another healthcare professional may be more appropriate for your needs.
27 January 2026
Advice and Information

How continence care is improving in North Yorkshire

Two years after people across North Yorkshire shared their experiences of continence care, hospitals, GP practices and community teams have begun to make important improvements. These changes follow what people told Healthwatch in 2023 and show how their voices continue to guide better support across the county.
27 January 2026
Response
Two colleagues stood in an office setting having a meeting.

Annual health checks for people with learning disabilities: What you need to know

We’re encouraging more people with learning disabilities and their carers to make use of free annual health checks. These are a simple but powerful way to improve long-term health and tackle inequalities.
27 January 2026
Advice and Information
Sick older woman with headache lying on the floor with wooden stick after having a fall.

What to do if you or someone you care for has a fall

This article explains what to do if you fall, when to get urgent help, and simple steps you can take to reduce the risk of falls and stay safe and confident this winter.
19 January 2026
Advice and Information
Older man wearing extra clothes with hot drink trying to keep warm at home in an energy crisis

Support for older people in North Yorkshire

Information about local and national support for older people, including help with loneliness, befriending, advice, and staying connected in your community.
19 January 2026
Advice and Information
Healthcare member of staff talking with a young woman in a confidential setting.

Where to go for mental health support in Craven

A helpful guide to mental health support for people in Craven, with local services and clear directions for getting urgent help when it’s needed.
15 January 2026
Advice and Information

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