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Advice and Information

Young woman giving hug to her cute little son with brown soft teddybear.

NHS support for refugees and people seeking asylum

Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.
4 March 2026

What is social prescribing - and how it can help you or a loved one

NHS social prescribing link workers can connect you to the right community groups and services to help support you.
4 March 2026
An older man holding a prescription sheet speaks with a pharmacist in a white coat inside a bright community pharmacy. Shelves of medicines and health products line the walls, and another customer is visible in the background browsing items.

Hospital outpatient pharmacies explained

If you have had a hospital appointment and been given a prescription, you may need to collect your medicines from a hospital outpatient pharmacy, which works differently from your usual high street pharmacy.
2 March 2026
A pharmacist in a white coat stands beside an older man in a pharmacy aisle, holding up a bottle of medication and explaining the label while checking a prescription sheet. Shelves of medicines and health products line the background.

More than medicine: A look at what your local pharmacy really does

Community pharmacies are often the first place people turn to for healthcare advice, yet many misconceptions remain about the services they provide and the professionals who work there.
2 March 2026
A pharmacist in a white coat stands in a pharmacy aisle, pointing to information on a medicine box while speaking with a man wearing a brown coat and red scarf. Shelves of health and pharmacy products line the aisle in the background.

Who can get free NHS prescriptions? A guide to exemptions, certificates and help with costs in England

Paying for prescriptions can quickly add up, but many people in England are entitled to free NHS prescriptions without realising it. This guide explains who qualifies, how to check your eligibility, and what to do if you are unsure.
2 March 2026
A pharmacist in a white coat stands behind a pharmacy counter, writing on a prescription form while speaking with a woman on the other side. Shelves of medicines and health products are visible in the background.

A practical guide to understanding and managing your prescriptions

A clear and simple guide to help you understand what your prescription includes, how to check your medicines safely, and how your local pharmacy can support you.
2 March 2026
Older female patient having consultation with a female doctor at a GP practice

How to save money on hormone replacement therapy prescriptions

If you pay for hormone replacement therapy prescriptions on the NHS in England, there are ways to reduce what you spend - especially if you need these medicines more than once or twice a year.
2 March 2026
An older couple stand at the counter of a bright community pharmacy, speaking with a pharmacist in a white uniform. The woman holds a prescription slip while the man stands beside her with his arm around her shoulder. Shelves of medicines and health products are visible in the background.

From request to collection: The journey of your repeat prescription

Ordering a repeat prescription may only take a few minutes, but several careful checks and processes happen behind the scenes before your medicine is ready to collect.
2 March 2026
Woman at a pharmacy counter having a consultation with a female pharmacist.

How to get free contraception from your local pharmacy

Women in England can now get a first prescription of the pill and repeat orders without having to see a GP, in a move that makes access to free contraception even more convenient.
2 March 2026
A woman standing in a bathroom looks down at a packet of contraceptive pills in her hands. She is wearing a white top, with tiled walls and a towel hanging in the background.

How to get the pill and emergency contraception from your local pharmacy

Community pharmacies across England now offer a free contraception service, making it easier and quicker to access the pill and emergency contraception without always needing a GP appointment.
2 March 2026
Two women sit on a bench in a town centre on a sunny day, talking and smiling. One woman in a red patterned top faces the other, who is wearing a light blue polo shirt and lanyard and holding a clipboard with papers. Parked cars, buildings and trees are visible in the background.

What you told us about local pharmacy services and what to do if something goes wrong

From medicine shortages to prescription delays and emergency supplies, we have brought together the main themes people are raising about pharmacy services and what they mean for you.
2 March 2026
Patient transport service staff with a patient.

What is the patient transport service?

The patient transport service is provided by Yorkshire Ambulance Service NHS Trust and provides NHS-funded transport for people locally.
5 February 2026

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