Advice and Information
News and reports

Improving delivery of NHS letters
Following your feedback, we have been working with Royal Mail and a coalition of NHS and patient organisations to ensure vital NHS communications are delivered on time.
Blog

Eye care costs a barrier for people on low incomes
New research reveals costs of additional eye care services are likely to deter some people from visiting opticians altogether.
News

Southlands Care Home, Harrogate
Healthwatch visits social care settings to hear how services work for residents and where they could be improved.
Report

Understanding the announcement about the changes to NHS structure
On 13 March 2025, Prime Minister Keir Starmer announced that NHS England will be abolished and the management of the NHS brought back to ministers. If you are concerned about what this means for NHS services, we have put together some information to help you understand the change.
News

Commended: Mental health project gets national award after people speak-up about their experiences
Healthwatch North Yorkshire has been recognised at the national Healthwatch Impact Awards.
News

A guide to your local GP practice
Information on how to access GP services, including making appointments, understanding patient rights, managing prescriptions, using digital health tools, and understanding communication and complaints processes.
News

Mother and baby groups - where to go for help
Having a baby can bring many positive feelings and experiences but can also be overwhelming and challenging. Getting the proper support is vital to help new mums and their babies stay well.
Advice and Information

What we heard about healthcare
Getting the right healthcare when you need it is essential, but for many people in North Yorkshire, accessing NHS services has become increasingly difficult.
Report

Building bridges to better mental health
You told us your experiences with mental health care. As a result, the local NHS has listened and made some important improvements.
Report

"How it is for me" - Lisa's story
Lisa shares her experience of how mental health practitioners have supported her to manage mental health, reducing the need for referrals to specialist services.
Blog

Rethinking Pain videos for people living with long-term pain
Rethinking Pain is a new community-based service for adults living with long-term pain in the Craven area.
Advice and Information
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