News and reports

From 1 October 2025, new national rules came into effect that change how GP practices manage appointment bookings. We examine what they mean to you.

Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

The NHS is working on strengthening the Accessible Information Standard so that all patients get the communication support they need, with new rules, training, and digital systems being introduced over the next few years.

Living with chronic pain can limit your ability to live and work, yet it is a reality for millions of people in England. Find out the problems people are facing and what services can do to better support people living with pain.

Healthwatch North Yorkshire’s independent review has led to practical improvements in adult social care services. These include reduced call wait times, clearer website information, better staff training, and improved access to support materials for those who need it most.

Enter and View is a vital part of Healthwatch North Yorkshire’s work, allowing trained volunteers to visit care services, listen to people’s experiences, and help improve care through constructive, independent feedback.

Dementia Forward is the leading dementia charity for York and North Yorkshire. They provide support, advice, and information to anybody affected by dementia across the county.

Information on how to access GP services, including making appointments, understanding patient rights, managing prescriptions, using digital health tools, and understanding communication and complaints processes.

Struggling to get to medical appointments? Share your experience of patient transport to help Healthwatch ask for better access for you.

Healthwatch’s research shows that many men are not using their NHS health check, even though it is very important for stopping illness early and saving lives. We share what we found and what we think health leaders should do.

Yorkshire Ambulance Service NHS Trust is the NHS ambulance service covering most of Yorkshire in England.

September’s figures show that the national waiting list has again increased to a total size of 7.4 million appointments in England with 6.25 million people waiting for their first appointment.